University of Utah travelers can review the following documents for common questions regarding insurance policy coverage, benefits, and claims.

• 2019 Printable Policy Summary (including contact information and how to use each component)
• 2019 Policy Brochure (current)
  • 2018 Policy Brochure (for travel before November 01, 2018)
• 2019 CISI Claim form
• 2019 CISI Dependent Enrollment Form

University of Utah travelers have 24/7 access to medical, security and travel assistance provided though Team Assist (AXA).  Team Assist representatives can be reached by phone or email at any time in order to provide emergency assistance or support.

Employees/Travel Managers will complete insurance enrollment - and pay associated charges – at the time they work with the Travel Services Department to pre-register their international travel.

Travel insurance is a University of Utah approved travel expense, and as such, will be reimbursed upon approved request either before or after the trip.

• Employee rates are calculated weekly for the travel up to 3 weeks in length
• Employee rates are calculated monthly for travel longer than 21 days

University of Utah traveler enrollment in CISI insurance coverage provides access to an online portal (“myCISI”) through which policy holders are able to quickly access insurance policy tools and support including Policy ID Cards, Consulate Letters, Extended Coverage and Travel Intelligence.  All employee travelers will receive "myCISI" Portal login information after they complete their University employee travel registration.

Employee travelers have the ability to enroll dependents (spouses and children) in University insurance coverage after they have completed their employee travel registration. Dependent enrollment is obtained by completing and submitting a Dependent Enrollment Form. Charges vary depending on the relationship to the primary University traveler.

University travelers interested in leisure travel are not eligible for insurance through the University.  Travelers seeking international insurance and assistance coverage for personal/leisure travel are encouraged to research providers in the marketplace such as Patriot Travel Medical Insurance or HTH Worldwide Insurance, or use an insurance marketplace search platform such asSquareMouth.

Supplementary Insurance

Travelers who plan to travel internationally for non-University activities (personal/leisure travel) are always encouraged to enroll in their own international health/medical coverage.

Travelers who are enrolled in University of Utah Group international insurance coverage for dates of University travel are eligible to extend their international insurance coverage up to 1-month before, or 1-month after, the dates of their recognized University travel.  (Instructions for extending University group coverage for up to 1-month for personal/leisure travel dates before, or after, recognized University travel can be found here.)

The University of Utah does not currently recognize any exemptions from this policy for employees traveling to international locations.  All University of Utah employee travelers are required to register their international travel, and enroll in University of Utah International Insurance coverage regardless of any other insurance coverage they may have – including insurance possibly required by providers, foreign institutions or governments (i.e. Germany, Australia).

University of Utah Health’s Travel Clinic is the most comprehensive travel medicine and immunization clinic in the state of Utah. For individuals, small groups, and business travelers, U of U Travel Clinic provides the following services:

• Immunizations and Travel Medications
  • Appropriate immunizations and travel medications will be recommended based on an individual’s specific destination(s), duration of travel, activities, and medical conditions
• Pre- and Post-travel Consultations
• Special Services/Consultations for Groups & Business Travelers

Real-time Medical and Security travel information is available to all University of Utah travelers.

The University partners with iJET to provide country- and region-specific travel destination intelligence.  Please contact the Global Risk Manager for information about accessing the University of Utah iJET travel intelligence Portal.